Front Office Staff Rules and Regulations

 

1.  Arrive in time, inspired and Motivated
2. Dress up properly and Maintain high grooming standards.
3. Smile naturally on front of house and back of house
4. Be proactive and motivate each other
5. There is no mine , everything is ours
6. Even is smoking is not good for you, you are only allowed to smoke in the designated staff area. ( as per restaurant policy
7. After smoking please consider our guests and colleagues, wash your hands& take a mouth wash or mint
8. Breaks are important but don't take extensive ones
9. Never ever leave your desk unattended.
10. Always Communicate your position with your team mates.
11. Keep your eyes open, observe and check our environment permanently
12. Report any irregularity
13. Its your responsibility to keep our restaurant clean, Maintained and stylish
14. Every Guest s VIP
15. Never Say I don't know OR and its not my job, always offer an alternative
16. Chewing doesn't look good on you
17. Don't lean on the wall the wall can stand by him self
18. Keep Your Mobile on silent mode and do not speak on mobile in the guest areas
19. Don't Hide your Mistakes, instead learn from it
20. Do not disclose guest details: like profiles or any other personal information to third party
21. In case of lost and found any items hand over and write it on lost and found book in detailed
22. Be Cautious with Money